Bachelor’s or Master’s degree in business, accounting, information systems or equivalent Strong ERP product knowledge, 3-5 years ERP consulting experience Understand common industry business practices in manufacturing, operations, distribution, and finance Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated and an internal desire to succeed Excellent presentation and written/oral communication skills targeted to effectively present information to C-level management, public groups and/or boards of directors Possesses a professional presence suitable for direct client interaction by telephone Experience with Microsoft SQL Server a plus Experience with Crystal Reports and Dashboards a plus Proficiency in Microsoft Office products and Microsoft Windows Experience with E2, M1 or JobBOSS a plus APICS/CPIM certification a plus Ability to travel up to 80% within the US & Canada (valid driver’s license and/or passport) Application (Functional) Consulting Services: Perform ongoing onsite and remote consulting services for existing customers using ECI’s ERP and related Third Party Products Lead customer sessions with the objective of identifying and documenting: Current and future business initiatives Resource changes or needs for increased consulting services Current and future technology landscape Gap analysis within current systems and/or processes Reporting and data analytics requirements Required customizations, integrations or Third-Party Applications Build strong relationships with customers through consistent and reliable advisory level communication New Customer Implementations: Understand and deliver upon ECI’s implementation methodology, which includes the ability to complete: Requirements gathering / existing process review New process design and definition Systems design and fit-gap analysis Creative solutions for application and workflow design System configuration and setup Concept validation/user acceptance testing Pre-implementation system testing Data migration and data formatting recommendations Go-live implementation tasks and post-go-live consulting Consulting recap/activity reporting