Ensure at all times the environment and data is secure Maintain a fast, scalable, secure, highly available Microsoft Windows hosting infrastructure Manage Networking, Printers, Virtualization, Storage, Monitoring, and Backup systems Assist in the analysis and troubleshooting of complex application and performance issues as they arise Assist with building tools, monitoring, and automation to prevent problem recurrence and minimize downtime Serve as a technical escalation point for support and performance issues Participate in on-call rotation for after-hours issues Fully document processes and procedures to be able to cross-train peers Assist in root cause analysis for production problems Create and execute Powershell scripts to perform tasks Work with customers to resolve critical issues Assist in configuration and troubleshooting of onsite devices Stay up to date on industry best practices and advancements Ensure at all times the environment and data is secure Maintain a fast, scalable, secure, highly available Microsoft Windows hosting infrastructure Manage Networking, Printers, Virtualization, Storage, Monitoring, and Backup systems Assist in the analysis and troubleshooting of complex application and performance issues as they arise Assist with building tools, monitoring, and automation to prevent problem recurrence and minimize downtime Serve as a technical escalation point for support and performance issues Participate in on-call rotation for after-hours issues Fully document processes and procedures to be able to cross-train peers Assist in root cause analysis for production problems Create and execute Powershell scripts to perform tasks Work with customers to resolve critical issues Assist in configuration and troubleshooting of onsite devices Stay up to date on industry best practices and advancements