Exercise critical thinking to understand current processes and identify areas of opportunity Establish relationships with upstream and downstream process owners Conduct operational, compliance and financial audits on a regular cadence to identify risks, knowledge gaps, and/or process gaps that may negatively impact the successful execution of our shared business objectives Manage the communication of audit findings, obtain root cause of issues found, and facilitate timely completion of remediation documentation Understand AR processes, document processes not defined, and update existing process documentation Bachelor’s Degree (Business or related field) or equivalent experience Intermediate Excel skills, including analyzing data in multiple spreadsheets Analytical and problem-solving experience Demonstrated organizational skills Demonstrates the ability to simplify complex concepts and communicate in a digestible way Exceptionally strong written and verbal communication skills Experience in participating in multiple concurrent projects that deliver high quality outcomes Expresses the motivation and curiosity to learn new concepts Detail oriented in communication, documentation, and project deliverables Experience with working independently with minimal direction Demonstrates comfort with ambiguity and ability to integrate disparate sources of information Experience in writing process documentation Experience in auditing various business processes – includes analyzing findings, scoring, and presenting results 1 – 2 years’ experience in Accounts Receivable 1 – 2 years’ experience with credit management, collections and dispute management Customer Service experience Project experience Intellectually curious with strong desire to learn Experience working effectively in a remote environment