We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities: Excellent communication skills as well as a customer focussed approach are essential Proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory Experience of agile working across locations to support a case load of customers A working knowledge of legislation in regard to delivering support Experience in facilitating customer involvement IT Literate and competent with Word, Excel, Support Planning Software and database management and creation Maintaining accurate records that capture identified outcomes and Key Performance Indicators. Ability to manage competing priorities and work to deadline Understand the wider strategic and legislative framework and associated outcomes A flexible approach to working within a shift pattern environment An empathetic nature with the passion to support vulnerable adults