Responsible for monitoring and maintaining accurate records on the HR system. Oversee HR processes ensuring all steps of each process are completed accurately and timely and the HR information system (Cascade) is kept up to date e.g. sick records, salary changes and leavers. Acting as lead administrator on company-wide reward activities including salary review and promotions spreadsheets and large mail-merges, working with the HR Operations manager. Work closely with HR Advisors, ensuring pro-active management of maternity, paternity, probation and referencing process. Working with the HR Analyst to identify opportunities to automate administrative process and new ways of working. Support development of administrative team to drive continuous improvement in our customer service consistency and quality of advice. Support all employee related administration, specifically, new joiner process, offer letters, reference requests, joining instructions, induction, reminding line managers when reviews are due and ensuring these are carried out. Responsible for collecting information to analyse and create, and/or maintain, relevant HR data and Workforce KPIs, with a focus on reporting, projections and planning. Keep up to date with emails and prioritise own workload. Liaise with the IT department on a regular basis to ensure new joiners and leavers are processed efficiently. Provide HR admin support to employees and line managers, explaining policies and procedures in a timely and effective manner and keeping records. Assist the HR team in processing maternity, paternity, adoption and parental leave requests dealing with queries/issues arising. Effectively manage internal and external telephone calls for the HR function; pass on messages, initiate action where possible, use tact and discretion, maintain confidentiality at all times. Administer other HR systems relating to objectives and performance and e-learning. Carry out any other reasonable ad hoc duties in order to support the HR team and the wider business. Key Skills: Proven previous experience in an HR administration role Exceptional IT skills in MS Office (Word, Excel and PowerPoint) Demonstrates a high degree of accuracy and attention to detail Strong communication and interpersonal skills, both verbal and written, with ability to confidently present and communicate to management. Excellent organisational skills.