To deal effectively with existing and prospective purchasers in a professional and engaging manner at all times, to ensure the best customer experience. To be proactive and promptly follow up any leads received via email, telephone, Head Office and Rightmove website. Organise the maintenance and presentation of the Marketing Suite, Show Homes and landscaping ensuring that these are to the highest standard at all times. Conduct weekly checks to ensure all on and off-site signage is accurate and in a satisfactory condition, highlighting any issues to the Sales Manager. Conduct weekly checks on the development web site page and Right Move web site, highlighting any errors or amends to the Sales Administrator and Sales Manager responsible for the development. Utilise and promote Company Purchasing Assistance Incentives effectively and positively promote the features & benefits of the use of company nominated Panel Solicitors. Identify any issues with unsold units and present ideas / action plan in conjunction with the Sales Executive and report to the Sales Manager. Up sell Purchaser Extras from the Excellence Range in order to enhance company revenues. Maintain weekly contact with existing purchasers on all aspects of build progress and any anticipated build date changes, keeping a record of the conversation in the plot file. Maintain weekly contact with the purchaser, their IFA and Solicitor to monitor all ongoing sales through to exchange of contracts within a six-week period from date of reservation. To ensure that all plots are ready for Home Tour by conducting an inspecting upon notification from the Site Manager that the CML Cover Note has been received. Conduct Homer Tour in a professional and knowledgeable manner with the Site Manager. To ensure Plots are ready for legal completion ensuring any defects from The Home Tour have been rectified and report any findings to the Site Manager. Experience