Monitor the email in-box and respond to any stock requests by the customer. Produce accurate documentation for stock checks. Support with traceability of any stocks or unaccounted for stock including writing reports for traceability exercises. Split / merge pallets when required. Supporting the teams with auditing and ensuring that BRC accreditation documentation is up to date and effective.Communication: Maintain cross functional contact to resolve any queries or problem that may arise. Respond to and deal with both internal and external customer communication by email, phone or verbal conversations.Teamwork: Encouraging teamwork by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams. Provide ASH cover (absence, sickness & holiday) as required by the business.Health & Safety: Maintain compliance with the site H&S standards at all times. Attend relevant training courses. Maintaining a clean and safe working environment by performing general housekeeping where necessary. Ensure that all lifting and moving of products are carried out in accordance with manual handling procedures.