Must be able to manage expectations – of the internal team but also internal external stakeholders agencies. Deep interest in culture and trends and the social landscape in order to develop timely and relevant content. Deep channel knowledge of primary social channels (TikTok, Instagram, Snap, Twitter, Facebook), but also an understanding of channels such as Reddit, Discord and Pinterest. Ability to self-manage to triage own workload and feel comfortable flagging when you have concerns with this. Highly organised individual who is comfortable making decisions and managing multiple workstreams with the support of their line manager. A deep understanding of clients’ needs and a proven track record with client management. Extensive experience of social media management and content planning Experience managing and building communities, including community management. Ability to work alongside media agency partners to develop and deploy distribution plans. Knowledge of the capabilities and limitations of social technologies, platforms and monitoring/publishing tools. An understanding of the influencer climate. Commercially focused, with good understanding of commercial context for role. There is a requirement for the Social Media Manager to be flexible as there will be changes in the emphasis of duties as required from time to time.