OVERVIEW We are seeking a talented mid level Digital UX Designer to form a partnership with, at Diffusion Digital, on a freelance capacity. You will be responsible for architecting the user experience for a range of international brands across the online retail, hospitality and luxury travel sectors. You will need to be able to create web experiences that strike a balance between the users needs and business requirements. WHAT WE'D LIKE TO SEE Conduct user research – including stakeholder and user interviews, usability tests and surveys. Be empathetic with the users, but considerate of organisational requirements. Use data and customer feedback to inform decision making and identify new opportunities Help run workshops, create user journey maps and service blueprints to get a shared understanding. Create responsive prototypes that adapt to desktop, mobile, tablet, and native app contexts. Be comfortable and confident presenting your work to internal stakeholders and customers. Work closely with Account Managers, Visual Designers and Developers throughout each project, advocating the users needs and business requirements whilst operating as the glue between departments. Be comfortable working under time pressure and meeting deadlines WE'D LIKE YOU TO BRING 2 – 3 years experience in UX. Excellent UX skills across the User-Centred Design spectrum and experience working within an agency or client-side environment. Extreme attention to detail and care for usability, standards and best practices. Proficient in Figma, Axure or other interactive prototyping tools to clearly communicate your ideas with customers and internally within the agency. Proven ability to interrogate customer analytics, data sets and KPI’s to inform UX decisions. Excellent oral and written presentation skills.