Professional and polite telephone manner A can-do attitude Be adaptable and able to think on your feet Previous experience in a similar role would be advantageous, but is not essential. What will your role as a Contracts Administrator look like? Manage engineer diaries Booking of engineer appointments Processing of engineer Jobs Liaison with the client Dealing with complaints Liaison with tenants Customer satisfaction surveys Data inputting Obtaining quotations and information for Tenders Working closely with Contract Managers Produce contract reports