THE ROLE We have an ideal opportunity for someone organised and customer-focused, looking to develop their career in digital marketing. You'll be responsible for: # Providing support to the Account Manager to ensure client accounts and projects are managed to the highest standards # Managing professional and timely communications as requested by the Account Manager, and high-quality presentations and performance updates. # Producing accurate reports and dashboards, using relevant templates and accurate data, to track progress against client and agency objectives. # Supporting the trafficking of work and resource planning, preparing timelines for delivery and ensuring briefs are prepared for internal teams. # Coordinating the efforts of internal teams, ensuring that meetings are well organised and the handover between teams is seamless. # Ensuring account data in the CRM system is accurate, secure, and up to date. When you join our crew you get a platform to shine ⭐ ... and a competitive salary and bonus scheme, 25 days annual leave with the option to buy more (plus public holidays and your birthday off), social activities and office events, as well as a range of wellbeing options, a personal development plan, and more! THE PERSON Ideally you'll have: # A degree in Marketing, Management, or Business (or equivalent experience) Outstanding written and oral communication skills. # A proactive style, able to work independently and as part of a team. # An organised approach to managing workload and priorities. # Strong analytical skills with the ability to talk about and present data. # A natural interest in helping others and building relationships. # At least six months’ experience in some form of customer service role. # Experience organising and planning workloads and meetings – may be gained through academic projects, voluntary work, or paid work experience. # Evidence of personal interest and passion for digital marketing. And fantastic if you also have; # A great attitude and willingness to support colleagues and contribute to a positive team spirit # The ability to work independently to your own initiative # A passion to train and share skills with other team members and departments