Excellent Stakeholder management. Strong Communication Skills. Good management & planning skills. Good documentation & Presentation skills. Good Email writing & reporting skills. • Understands order journey of telecom and associated data points like customer data, order data, asset data, billing data etc. • Able to communicate with business users to understand, document and translate their requirements into an effective solution • The person should be able to do data analysis and formulate cohort rules. • Should have hands on SQL/advance excel to do analysis for cohort rule. • Experience working in the Telecommunications & should have strong OSS & BSS knowledge. • Should have knowledge of eTOM. • Good analytical / problem solving skills. • Ability to perform validation, verification, and correction, wherever applicable, of artefacts of the system. • Ability to perform data analysis, triaging of issues, and follow-up with relevant teams for resolution