· 10+ Years of experience as Business Analyst with Telco OSS / BSS Experience . BSS experience is must · Analyse the structure of a business to determine how it operates and document the objectives · Identify any problems with the current business model · Work with all key stakeholders in Shadow IT program to perform and collate a comprehensive risk and impact assessment · Work with Business teams , IT , Operations and 3rd Party Vendors , to understand business process w.r.t. Shadow IT Applications · Gather and document AS-IS BRS (Business requirement specification) with Business rules to be defined · Define and Capture business rules for IT delivery and IT Operations · Assist in testing in documenting the Shadow IT Applications and suggest the options for TO-BE processes · Develop comprehensive end-to-end (E2E) test cases at the application and multi-application levels · Document the defects and analyse in Agile delivery. · Ability to work in Hybrid model (Agile+waterfall) to trace requirements · Educate & Train Business , IT and Operations teams when applications move into IT from Shadow IT · Excellent understanding of Business analysis techniques, methodologies, and best practices. · Self-motivated; able to work independently while coordinating activities with cross-divisional teams · Team player; able to communicate with technical and business experts at all levels of the organization · Solid analytical and problem solving skills; ability to think strategically · Excellent verbal and written communication and presentation skills · Carrying out periodic quality checks during the delivery life cycle · Understanding of latest tools and technologies like AWS , GCP etc..