About the job Service Team Member At Birdies, every interaction with a customer is an opportunity to turn somebody’s day around. Our Service team members not only take pride in serving delicious eats and drinks, but also have a passion for creating a place that customers want to be a part of! In return, we want Birdies to be where you can have fun and be playful, but also where you can develop some pretty powerful leadership skills that will help you both personally and professionally. As a Service Team Member, You Will Create authentic connections in every interaction. Elevate the customer experience through fun, engaging and meaningful conversations with customers. Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions for you and your team members. Demonstrate your passion for the customer experience. Display your love for food and drink through exceptional menu and product knowledge. Adapt to any situation with ease. Tackle problems by using your exceptional organizational skills and your commitment to the customer experience.