About Us At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents. Summary Of Position Reporting to the Administrative Coordinator and/or designate, the Receptionist/Scheduler will be responsible for all aspects of reception and office procedures. The Receptionist/Scheduler is also responsible for adjusting schedules (filling vacant shifts) due to sick call-ins, vacations and leave of absences, etc. Responsibilities Include but not limited to; Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose. Coordinates shift coverage due to short calls (less than 24 hours notice); thereby, filling the vacancy (due to sick calls, etc). Following established facility guidelines/procedures. Organizes and maintains the functions of the reception desk. Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner. Takes message if necessary. Ensures a return call (to caller) if person is not available. Greets and communicates with all residents, guests, staff, volunteers, and visitors in the facility in a courteous, professional manner. Follows policies and procedures of the facility. Assists the Administrative Coordinator in resident billing, invoicing and payroll as required (if necessary due to vacation or other absences). Responsibility for the booking of any rooms for meeting/training