IKON Complete Inc. is a Recruitment & Search Firm specializing in identifying, & sourcing top performers for our clientele. Our clients include industry leading organizations who partner with us to be an extension of their HR & Recruitment function. Position: Inside Sales Representative Location: Toronto, ON Salary: $45,000 Yearly Industry: Customer Service/ Inside Sales / Industrial Employment Term: Full Time / Permanent Type: On-site Roles & Responsibilities Generates revenue by obtaining orders, understanding, and interpreting requirements, providing information, and developing accounts. Answering telephone and e-mail inquiries and entering information in the system. Fills orders by transferring orders to fulfillment, communicating expected delivery date Maintains and improves quality results by following standards and recommending improved policies and procedures. Updates job knowledge by studying new product descriptions and participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests. Qualifications & Experience Post Secondary education in a related field 2-3 years of inside sales experience in an industrial setting 2 years of Industrial MRO experience preferred Background in fastener and safety supply products a definite asset Excellent communication skills both verbal and written