Serve as first point of contact for orders -Provide assistance and problem resolution to clients in areas of order status and product availability -Answer client calls, identify their needs and respond in a professional, efficient and courteous manner. -Respond to client e-mails and transfer to the appropriate department for resolution. -Accomplish any other task related to customer service required by their position or by their supervisor. Company Description PRIMO INTERNATIONAL is one of Canada's top 10 bedding and furniture manufacturers and importers in the industry. Primo's clientele includes major national and international furniture chains and department stores. Mr. Itzkovitz's dream was based on a simple philosophy: good merchandise, good price, good service a philosophy that is still held dear by Primo Like Us On Facebook; Follow Us On Twitter;