Responsibilities Our clients include Sydney University, UNSW, the National Centre for Immunisation Research and Surveillance, The George Institute, The Sax Institute, Unisson Disability, the Australian Institute of Project Management and more. Run research & discovery sessions, identify gaps and plan pathways to get clients’ results in a commercially viable way Manage the relationship with all existing clients and onboard new clients Respond to incoming requests from clients Keep track of projects and ensure deadlines are met Proactively seek out opportunities to help existing clients grow Delegate client requests for extra development or maintenance work to relevant team members Advocate accessible web solutions (training will be given on Web Accessibility) Keep up to date and maintain a broad understanding of current web and digital trends Experience We require applicants to have at least 3+ years of experience in Digital project management and/or digital marketing. To be successful in this role, you’ll have exceptional interpersonal skills, enabling you to build rapport and relationships quickly. You’ll thrive on spending time with clients, discussing objectives and strategy, reporting results, and presenting to prospective or new clients. You should have proven experience in running discovery sessions with clients, where your excellent strategic thinking skills will help craft the perfect roadmap for their success.