The opportunity An opportunity exists for an Administration Assistant to support the operations of APM Assessment Services Objectives by undertaking administrative tasks and communications. You will ensure that the day to day business processes are completed to achieve overall team deliverables. This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation. Key Responsibilities Using daily reports to generate printed documentation including client Support Plans and other letters Editing and printing documents, such as letters and client surveys Collation and distribution of mail Inputting data from client surveys into database and/or spreadsheet Creating reports from data as required Escalating any concerns to Clinical Advisor as required Providing professional and efficient administrative support to internal and external stakeholders Maintaining accurate documentation in both My Aged Care and Atlas database Ensuring no privacy breaches occur in the delivery of services What We Need From You High level accuracy and attention to detail, with the flexibility to organise and prioritise, work independently and deliver to tight deadlines Experience in providing administrative assistance in a corporate environment Advanced experience using Microsoft Office Suite Committed to working within a team environment Attention to detail with a result focused approach Excellent communication skills when liaising with internal and external stakeholders About APM Group We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation. When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services. At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability. If you have the energy and passion for this exciting role, join us on our journey and make a positive difference! Indigenous people, people of culturally diverse backgrounds and people with disability are encouraged to apply.