Roles and Responsibilities: Work with the Product Manager and the squad to ensure the technical design is aligned to the initiative goal and objectives. Ensure the development team is set up for success, with the right information, technical user stories, & tech designs. Unblocking them to ensure they can deliver on their goals. Define, propose and evolve appropriate solution options based on the business needs, current state and target state Take ownership of solution design and verifying post-implementation. Proactively recommend changes to improve our products as technology evolves and ensuring that the solution is aligned with business metrics. Experience More than 8 years of experience working as a Tech Analyst on SaaS products, BPM and Digital Automation platforms such as Pega. Strong knowledge of Service Oriented Architecture patterns including SOAP and REST based implementation patterns Knowledge of AI/ML, RPA Build, negotiate, and handle complex initiatives to prevent or eliminate friction in our products. Great with data (both qualitative and quantitative) and loves turning insights into actions. A strong communicator – can speak the language of engineering, data, design, operations and can coordinate cross-functionally with each to achieve big wins. A love for solving customer problems and designing tech solution for initiatives. Understand the importance of MVP and the balance between, speed and quality Build, negotiate, and handle complex initiatives to prevent or eliminate friction in our products. Degree in software engineering/IT or equivalent experience Benefits and perks Ongoing professional and career development We offer a highly competitive rewards and benefits package, including private healthcare and more. We’re growing, so there will be plenty of opportunities to grow your career with us as we expand Lots of social activities A learning organization – we invest our time and money in learning Supporting individual learning opportunities, hosting, and attending ‘brown bag’ lunches, meetups Generous training budget.