About the role: You will be responsible for: Interacting with our vendors to understand their particular processes and rules Working with our Accounts team to communicate invoice/deal information Managing corresponding POs, Invoices and Quotes through their lifecycle Engaging with customers for their quotes, software keys/license release, invoices and logistics Creating quotes using our Salesforce CRM Being the custodian of our Salesforce CRM by keeping all deal information software licensing opportunities as up-to-date as possible Constantly learning from IT industry news, vendors, colleagues Providing support to our high-performing team of Account Managers About you: The successful Sales Administrator will have: An excellent eye for detail and a sense of urgency honed through previous exposure to similar roles; sales support, project support, financial reporting, etc. (ideally with 2+ years of experience) A love of good process and for continually enhancing processes to achieve optimum efficiency Excellent organisational skills and an ability to prioritize workload Great communication demonstrating confidence, enthusiasm and an energetic approach to customer needs A willingness to learn and be an open and collaborative team-player Able to have a good time working with a great team Qualifications and Experience desired: Exposure to Salesforce, Jira, Confluence, Slack Exposure to process or IT systems development Exposure to working with IT Software vendors (we work with Atlassian, IBM, Red hat, Puppet, but your experience might be different). Previous relevant experience will be well regarded ideally as a sales administrator or junior account manager. A tertiary qualification The right to work full-time in Australia