About the role: GLiNTECH is growing and we're looking for an experienced Cloud Delivery Manager to join our Cloud Practice to help us continue delivering outstanding service and support to our customers. This role is to work with our Atlassian clients to ensure success in our professional services engagements. The role's goals are to ensure project success, secure client satisfaction, oversee utilisation and uplift practice skills. As a Cloud Delivery Manager, you will work very closely with our Atlassian Cloud Consultants to: Pro-actively ensure that consultants are suitably prepared for engagements Suggest actions to improve the client experience and expedite work Confirm the agreed GLiNTECH processes are followed Work with our clients to confirm the optimal approach, based on their needs and budget Monitor for ongoing success; providing proactive suggestions and updates to our clients Identify and mitigate project risks, and manage project issues as they arise. Work collaboratively with the greater GLiNTECH team to help clients succeed in other practices Help develop Cloud related technical solutions and IP based on GLiNTECH best practice About you: You have sound experience in Delivery Management and/or Project Management, with the ability to manage multiple projects simultaneously You have a consulting mindset; you can unpack client problems, identify solutions, and effectively convey your ideas to relevant stakeholders You're agile and adaptable, with the ability to think quickly and deliver autonomously You're a natural motivator and enjoy steering people and projects to a successful outcome You can communicate and present information effectively, adapting your style to suit the audience You understand the importance of effective change management in the success of any technical project Experience with Atlassian software, or Atlassian certifications a plus Must have: Tertiary qualification in IT/Computer Science related field or relevant experience A 'can-do' attitude with the desire to contribute to a high-performing team The right to work full-time in Australia